For both domestic and international orders, we offer exchanges and store credits within 14 days of delivery. Start your return here.

All exchanges and site credits are subject to a 10% restocking fee on eligible returned merchandise. This fee is deducted directly from your final refund amount.

To be eligible for an exchange or site credit, items must be:

• Unworn, unused, and unwashed, in original condition
• Free of stains, odors, makeup, pet hair, or other signs of wear
• Returned with all original tags and packaging attached
• Submitted within 14 days of delivery

*At this time, we do not offer refunds to the original form of payment unless otherwise required by applicable law.

Domestic orders with Checkout+ are not responsible for the cost of return.

If you choose not to purchase Checkout+, you can still return your items, but the cost of the return shipping label will be deducted from your exchange or site credit total.

• Checkout+ members receive free return shipping.
• Without Checkout+, the cost of your return shipping label is deducted from your exchange or site credit total.
• A 10% restocking fee applies to all eligible returns and is deducted from your exchange or site credit total.

Eligible items may be exchanged for another available size, color, or product.

Exchanges are subject to inventory availability and cannot be guaranteed until the original item has been received and approved.

If the requested replacement item becomes unavailable, store credit will be issued for the value of the eligible returned merchandise.

Store credit will be issued once your return has been received, inspected, and approved.

Store credit applies to the merchandise value of the approved return. Original shipping charges and any return shipping costs are non-refundable.

Store credit may be used toward a future purchase on our website.

Items marked Final Sale are not eligible for return, exchange, or store credit, without exception.

Final Sale merchandise may include, but is not limited to:

• Gift Cards
• Items specifically marked Final Sale
• Limited-edition products where stated

Please review the product page carefully before completing your purchase.

In stock items ship within 1-2 business days.

Pre-order items will note the estimated ship date on the product page. Once in stock, please allow 3-5 business days for your pre-order item to ship.

*During periods of increased order volume, please allow an additional 2-3 business days for order processing before your order is shipped.

Checkout+ is an optional add-on available at checkout that provides both free return shipping and package protection for domestic orders.

If you opt into Checkout+, you can return any item in your order for store credit at no additional cost. If you choose not to purchase Checkout+, you can still return your items for store credit, but Siegelman Stable is not responsible for the cost of the return shipping label.

We are unable to accommodate free exchanges or returns on international orders.

If your domestic order was placed with Checkout+, it is protected against lost or stolen packages. Please enter your order information here and follow the steps to open a claim.

If your order was not placed with Checkout+, Siegelman Stable is not responsible for issuing a refund or replacement. Please reach out to the shipping carrier directly to locate the package.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If your order has not shipped, please reach out to info@siegelmanstable.com with your order number, the incorrect address provided, and the updated address.

Siegelman Stable is not responsible for orders that are delayed, lost, or returned because an incorrect or incomplete address was provided.

If an order is returned to us because of an incorrect address, failed delivery attempt, or refusal of delivery, additional shipping fees may apply if the customer would like the order resent.

Once an order is placed, please reach out to our Customer Service team at info@siegelmanstable.com within 12 hours to cancel or change your order.

*Please note if your order has already shipped, we will not be able to make any changes.

If you receive a damaged, defective, or incorrect item, please contact our customer service team at info@siegelmanstable.com and include: 

• Your order number
• A description of the issue
• Clear photos of the damaged item and packaging

Claims must be submitted within 48 hours of delivery so our team can review the issue and assist you.

If your claim is approved, we will work with you to provide an appropriate replacement or resolution.

Normal wear and tear, accidental damage, improper care, or damage occurring after the item has been worn or used is not considered a manufacturing defect.

Duties and taxes applicable on international orders are listed and paid at checkout. Prices listed on the product page are not inclusive of duties and taxes.

Customs

Customs processing may also cause delivery delays outside of our control.
Orders refused because of customs charges may be subject to additional shipping or handling costs.